Access Statement for Trevenna Lodge Guest House Tintagel


Introduction
Trevenna Lodge guest house offers Bed and Breakfast accommodation in Tintagel village. It has 4 letting rooms. All rooms are located on the 1st and 2nd floor, there are no ground floor letting rooms which may make it difficult for people with limited mobility. If you have any specific questions please feel free to call us and we will try our utmost to help.

Before you arrive
You can contact us via telephone or email, contact information is on our website.  Our web site provides photographs of all our rooms and facilities, availability, our tariffs, a breakfast menu, links to places of interest, a link to our self-catering property (bookings for Gull Cottage are made through our agent Holiday Cottages.  Click on self-catering on the home page), contact details, terms and conditions and guest comments.

We are located in Tintagel Village approximately 200m from the village shops, pubs and restaurants and of course all of Tintagel’s main attractions. (app a 10 - 15 minutes walk away).
The bus stop is approximately 800 metres from Trevenna Lodge opposite the Tintagel Visitor's Centre.  The buses go north to Bude or south to Wadebridge via detours through small villages.  

The nearest train station is Bodmin Parkway, a 45 minute drive away via a taxi or a bus to Wadebridge and then a connection to the station.

There is a taxi rank located outside the train station.  

We do not accommodate pets.

We are a non-smoking establishment but smokers are welcome to smoke in the garden.

Arrival & car parking facilities
An anticipated time of arrival is appreciatedRooms are ready from 3pm, however rooms are sometimes ready before this time, so an earlier arrival may be arranged. Please pull your car into the gravel car park at the front of Trevenna Lodge. The car park is level.  Please access the Bed and Breakfast through the blue gate with the sign "Welcome to Trevenna Lodge".

The car park is lit by a street light in the evening and there is a motion censor light at the front door to the reception area. 

Reception
When entering reception there is a small 100mm lip over the door way then 3 steps down measuring 60mm,180mm then 150mm deep. The reception door is 750mm wide x 1900mm high. There is a bell for guests to ring in reception for attention. There is motion censor lighting in the reception area.

Guests are given 24 hr access to Trevenna Lodge with a key for the inner door leading to the hall way. Inner door is 750mm wide x 1970mm high. The front door is normally left unlocked.

Public areas – Guest Lounge and Breakfast Room.
The inner hall way is 87mm wide at the narrowest point. Both reception and hallway are tiled.  From the hall is the Guest Lounge.
Doorway into Guest lounge is 700mm wide x 1970mm high
The lounge has a rug and wooden flooring.  The lounge has a variety of books and magazines, boxed games, chess board and playing cards.  There is a large DVD selection for guests to enjoy in the their rooms.  From the guest lounge is the Breakfast Room
Doorway into breakfast room from Guest lounge is 920mm wide x 2050mm high With wooden flooring, 4 wooden breakfast tables and chairs. Able to seat 14 people.

Doorway from Breakfast room out to decked area is 630mm wide x 2020mm high. Step down to decking is 100mm.

There is motion censor lighting in the downstairs hall at the bottom of the stair and the first floor landing outside Rooms 1 and 2.

PLEASE NOTE there is a small area (one step) of lower head room going up the main staircase.  There are 3 signs saying MIND YOUR HEAD. 

Main staircase from hall way, has 13 steps, 260mm deep 180mm high x 820mm wide, Wooden Banisters to the left and right.

Leading to first floor landing approximately 900mm wide
Hall is tiled flooring, stairs and landing areas all carpeted
Doorways into rooms 1, 2 740 mm wide x 1950mm high Top stairs to room 3 and 4 consist of 14 steps 660mm wide x 230mm deep x 200mm high. With a wooden hand rail to the left hand side.

There is push light button at the bottom and the top of the stairs going up to the top floor to Rooms 3 and 4. 

Onto top landing 720mm wide. Doorway to room 4 is 730mm high x 1850mm wide. Door way to room 3 is 730mm high x 1920mm wide. 

Bedrooms and Sleeping Areas
All rooms are non smoking, have fitted carpets and are centrally heated. They have double glazed windows that open. Each guest room has a  television/DVD player and remote control, WI-FI, hairdryer, refreshment tray and Guest Information folder. Every room is individually decorated and designed.  All rooms have 2 bedside tables with lamps, wardrobe and chest of drawers, with overhead lighting, and mirrors.  We only use good quality white Egyptian Cotton linen which is laundered by a commercial laundry service.  Our bath towels and hand towels are white cotton.  We offer winter and summer weight duvets.  Extra blankets are available in each guest room.  We provide liquid hand soap, shower gel and body and hand lotion in each en suite bathroom and shower room.

Door entrances to rooms and en-suites are

First floor

Room 1 Superior–370mm x 1950mm. En-suite. 670mm wide x 1950mm high. Shower cubical door 500mm wide

Room 2 Superior – 370mm x 1950mm. En-suite. 740mm wide x 1950mm high. Shower cubical door 540mm wide

Second floor

Room 3 Family Double – 730 x 1850mm. En-suite 650mm wide x 1830mm high.

Room 4 - 590mm x 1920mm. En-suite 730mm wide x 1850mm high.

Room 5 Single –710mm x 840mm.

PLEASE NOTE The maximum ceiling height in Rooms 3 and 4 is 2010mm high with BEAMS 160mm deep PROTRUDING from the maximum ceiling height.

Additional Information
We have a comprehensive fire alarm system, maintained anually; there is a fire extinguisher on each floor and a manual break points. This fire alarm system is categorized (A class) by the Cornwall Fire Brigade

There is smoke detector in every room in the house with the exception of the showers/bathrooms.

Fire exits are on the ground floor through the main entrance and to the rear of the premises through the Breakfast Room.

We cater for all dietary needs if advised at the time of booking.

The network with the best mobile signal is for the Tintagel area is Vodafone. In an emergency the house phone can be used.

If required we offer a laundry service also at a small cost.

Check out is by 10am.

Address
Trevenna Lodge
Castle Heights
TINTAGEL
North Cornwall,
PL34 0DE

Telephone: 00 44 (0) 1840 770 264
Mobile: 0790 77 55 409
Email: trevennalodge@gmail.com

We continually strive to improve our B&B so we welcome your feedback. If you have any comments please phone or email.
 

Grid reference: North 50’39.967 West 004’45.223

Hours of Business: We are generally open from Easter to the end of October.  As the B&B is our home, we are here approximately 24-hours a day .

Emergency numbers:

Tintagel Medical Centre (01840) 770214

(If out-of-hours you will be directed to Kernow services for assistance) or  for an emergency for fire, police or ambulance – Dial 999

Local Public Transport Numbers:



Western Greyhound Buses: telephone 01637 871 871 www.westerngreyhound.com

Local Taxi Numbers: Ken- 01840 770172. Shirleys-07743743222. Cornish cabs-01840 213108. Delabole Taxis-07794 346018.

Tony Sheldon-07768 713944.

Bodmin Parkway Train station or Newquay Airport transfers

Tone’s Taxis-01208 850100